Gaya APA
Scott, Dru. (2005).
Customer Satisfaction (Cet. 2).
Jakarta:
PPM.
Gaya Chicago
Scott, Dru.
Customer Satisfaction.
Cet. 2
Jakarta:
PPM,
2005.
Text.
Gaya MLA
Scott, Dru.
Customer Satisfaction.
Cet. 2
Jakarta:
PPM,
2005.
Text.
Gaya Turabian
Scott, Dru.
Customer Satisfaction.
Cet. 2
Jakarta:
PPM,
2005.
Print.